THE IDEAL CHARACTERISTICS AND CAPABILITIES OF DSS
THE IDEAL CHARACTERISTICS AND CAPABILITIES OF DSS
1. DSS provides support for decision makers mainly in the semi-structured and unstructured situation by bringing together human judgments and computerized information. Such a problem cannot be solved (or cannot be solved easily) by other computerized system or by standard quantitative or tools.
2. Support is provided for various managerial levels, ranging from top executives to line managers.
3. Support is provided to individuals as well as to groups less-structured problems often require the involvement of several individuals from different departments and organizational levels or even from different organizations.
4. DSS provides support to several interdependent or sequential decisions. The decision may be made once, several times, or repeatedly.
5. DSS support a variety of decision-making processes and styles.
6. DSS is adaptive over time. The decision maker should be reactive, able to comfort changing condition quickly and be able to adapt the DSS to meet these changes. DSS is flexible and so the user can add delete, combine, change, or rearrange basic elements.
7. Users must feel at home with DSS. User-friendliness, strong graphical capabilities, and English like interactive human-machine interface can greatly increase the effectiveness of DSS. DSS attempt to improve the effectiveness of decision-making (accuracy, timeliness, quality) rather than its efficiency (the cost of making decisions).
8. The decision maker has complete control over all steps of the decision-making process in solving a problem. A DSS specially aims to support and not to replace the decision maker.
9. The decision maker has complete control over all steps of the decision-making process in solving a problem. A DSS specially aims to support and not to replace the decision maker.
10. End users should be able to construct and modify simple systems by themselves. Larger systems can be built with assistance from information system specialists.
11. A DSS usually utilizes models for analyzing decision-making situations. The modeling capability enables experimenting with different strategies under different configurations.
CHARACTERISTICS AND CAPABILITIES OF DSS
