MANAGERIAL EFFECTIVENESS AND INFORMATION
MANAGERIAL EFFECTIVENESS AND INFORMATION
No one can deny that a manager is responsible for effectiveness and efficiency in performance, thus, it is that a manager is associated with his prime functions which he is supposed to discharge thus a manager can work efficiently and effectively if he knows:
I. The goals to be achieved
II. His role in the organization
III. The problem that may upset his operational working
IV. That is committed to achieving the objectives
V. Know the work-in-progress
VI. That he is the final man for the result
Thus, to have a co0mmand over all the above aspects the manager should understand the environment: internal and external which effect his action.
Tools of information technology can help a manager keeping him aware of the environment. As intense competition and pressure on pricing are becoming standard elements of an operating environment, perfect information regarding the market and role of various forces that influence the market are becoming critical for the survival of a business enterprise.
INFORMATION NEEDS AT DIFFERENT LEVEL OF MANAGEMENT
Every manager in an organization performs various functions for which he requires information to facilitate decision-making in relation to each are of his responsibility. No doubt, there are different types of users of information available to a business unit; the manager is the main most frequent user of corporate information resource. Therefore, the main focus of the information generation process should be on the information needs of the manager.
The different level of management needs a different source of information, to explain it:
Top management: the top level management is associated with business planning and policy training and has no role in routine working.
Middle or lower-level management: this level of management is associated with the responsibility of execution on the plans and policies as suggested by top management. Decision-making is, however, control to the job profile of a manager. On each level of management information are needed on the top-level needs external environment information. The middle order level needs a summarized form of external environment information. On the other hand; information with regard to the internal environment that is information about activities and events with the organization.
It is generally accepted that internal information should be increasingly summarized for the successive levels of management for which it is prepared. The figure shown below illustrates sources and degree of summarization of information for a different level of management.
