EMS AND MIS
EMS AND MIS
There is a qualitative change in MIS due to the complexity of the business operation and the risk involved in handling the business. The management focus is shifting from the function to the process, i.e. the management requires the information support in the process management and not in the function management. The process definition now goes beyond the organization boundary. It connects the organization to the other agencies. The emphasis is on the automation of processes with strong information technology implementation. Today’s enterprise has ERP, SCM, CRM implementation are up and running effectively. An integrated system of ERP, SCM, and CRM is called an EMS.
The MIS is now required to maximize the process productivity and performance. The decision-making support is required for process optimization. The decision models are built across business management functions. Besides the normal MIS reports required for the top management, the top management also needs a set of additional reports, where the critical business processes and the critical success factors are a focus area.
The EMS solution caters to these requirements easily. The ERP solution is an integrated solution. The solution operation is seamless, disregarding the hardware or the software platform. The EMS solution takes care of data integrity and consistency across the extended organization.
In today’s competitive world, the shift of decision-making is towards strategic management of the business. The EMS solution, due to its scope and coverage, and supported by a variety of tools enables strategic management based on the strategic information for decision-making.
The management attention on the focused area is easily possible. The conventional MIS design is more or less embedded in the ERP solution. They provide all the routine reports at any time for the middle management of the organization. The EMS over and above this; provides executive information for the strategic management of the business. It helps to formulate the strategies to achieve business goals. The EMS design provides transparency to the users of information giving them access to the sensitive information to locate, define and resolve the problems.
ERP enables workgroup management efficiently and effectively. The effective uses of the variety of tools, like the data replication, the workflow automation, the EDI, the EIS, the barcoding, the paging systems are built in ERP. The effective use of this variety of tools also speeds up processing, cuts down the operation cycle time and raises the ability of the management to take decisions. Once the ERP is built in the organization, it takes care of the data, the information and its storage and therefore, provides the capability to modify the MIS from time-to-time as per the changing information needs.
All the ERP solution use the client-server architecture in the solution, where the data processing and the application level processing logic is taken care in the server level giving freedom to the user, as a client, to define the problem and evolve the solution using the front-end tools. The front end hardware and the tools are so powerful that an individual can develop his own MIS based on his decision-making information needs besides the usual MIS like corporate, functional, etc. the decision maker can operate as an individual in isolation from others if need be.
The ERP through such an MIS design improves the decision-making skills of the individuals very effectively. It provides autonomy in global system operations with the ERP, the MIS design is more flexible highly decision intensive and efficient.
EMS, an integrated ERP, SRM, and CRM are also so advanced that most of the operational decisions are automated in the EMS. The decisions at the middle management level are delegated to functional systems. Managers at this level are empowered through information support to make a decision. The main focus of MIS in an enterprise environment is to support strategic management decisions at top management level. ERP system supports management in the decision-making of capacity allocation, scheduling of jobs and so on.
MIS focuses on resources, planning, and control. MIS point out shortfalls and underutilization of capacity. In SCM, MIS focus is on the value of the chain of the supply chain. In CRM, MIS focuses on the decision related to improving customer relations.
EMS benefits can be summarized in three classes’ namely operational, business and management. In operational benefits, significant benefits are in the cost and delivery of goods, due to the reduced processing cycle. It also increases resources, resource productivity. The business benefits are an improvement in profits and a higher level of ROI. Management benefits are in the area of strategic information management and its application for strategic analysis and decision-making.
EMS solutions have proved more powerful due to business rules embedded in the process, automation of decision analysis and decision-making and generation of the knowledge database. The solutions are advanced in technology application enabling a seamless flow of information and integration of other technologies such as bar coding, automated data capturing on the shop floor, EDI, internet, etc.
